Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use our grocery delivery application ("Lampsi") to order food, groceries, and other related products.

1. Information We Collect

Personal Information: Name, phone number, address, email (if provided)
Order Information: Products ordered, delivery details, transaction history
Location Data: Delivery address and GPS location (for delivery tracking)
Device Information: Device model, operating system, and app version

2. How We Use Your Information

To process and deliver your orders
To contact you regarding your orders or support queries
To notify vendors and delivery agents of assigned tasks
To improve user experience and app functionality

3. Data Sharing

We share relevant information with vendors (e.g., order details)
Delivery personnel receive delivery address and contact to complete orders
We do not sell or rent your data to third parties

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access or disclosure.

5. Role-Based Access

Admin: Can manage users, orders, vendors, and delivery staff
Vendor: Can accept/reject orders and update order status
Delivery Personnel: Can view assigned deliveries and update delivery status

6. Your Rights

You can request access or deletion of your personal data
You may contact us to update your data

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here and notified via the app if significant.

9. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Email: support@lampsi.co.in
Phone: +91-7799822811