Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you use our grocery delivery application ("Lampsi") to order food, groceries, and other related products.
1. Information We Collect
- Personal Information: Name, phone number, address, email (if provided)
- Order Information: Products ordered, delivery details, transaction history
- Location Data: Delivery address and GPS location (for delivery tracking)
- Device Information: Device model, operating system, and app version
2. How We Use Your Information
- To process and deliver your orders
- To contact you regarding your orders or support queries
- To notify vendors and delivery agents of assigned tasks
- To improve user experience and app functionality
3. Data Sharing
- We share relevant information with vendors (e.g., order details)
- Delivery personnel receive delivery address and contact to complete orders
- We do not sell or rent your data to third parties
4. Data Security
We implement technical and organizational measures to protect your data from unauthorized access or disclosure.
5. Role-Based Access
- Admin: Can manage users, orders, vendors, and delivery staff
- Vendor: Can accept/reject orders and update order status
- Delivery Personnel: Can view assigned deliveries and update delivery status
6. Your Rights
- You can request access or deletion of your personal data
- You may contact us to update your data
7. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here and notified via the app if significant.
9. Contact Us
If you have any questions or concerns about this policy, please contact us at:
- Email: support@lampsi.co.in
- Phone: +91-7799822811
© 2025 Lampsi. All rights reserved.